Removal of Symantec Endpoint Protection WITHOUT knowing the uninstall password:
Click on Start -> Run (or Window Key + R if you don't have the Run menu item)
Type smc -stop. If it prompts for a password, open regedit (Window Key + R; type regedit; hit ENTER) and then navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC. Look for the smcexit key, delete it, and then type smc -stop in the Run box again. Note: my key was called smcexit-test or something like that, but deleting it had the same effect.
Now, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC. Look for the smcinstdata key; delete it.
You should now be able to use Add/Remove programs (or Programs & Features in Vista & 7) to remove SEP 11 without supplying the uninstall password.
Another method is as follow
When removing Symantec anti virus you often need to supply a password for the uninstall to run. This can be a very big pain if you've forgotten the password or if the original install was done by an administrator that has long since left. As usual, there is a work around. Here's how to remove SAV without supplying a password:
- Press Windows Key + R (This brings up the run dialog box)
- Type regedit and press Enter (This will open the Registry editor)
- Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security
- Look for a DWORD value called UseVPUninstallPassword. Once you find it, double click it.
- Change the value of UseVPUninstallPassword to 0 (zero) and click OK [See pic below]
When removing Symantec anti virus you often need to supply a password for the uninstall to run. This can be a very big pain if you've forgotten the password or if the original install was done by an administrator that has long since left. As usual, there is a work around. Here's how to remove SAV without supplying a password:
- Press Windows Key + R (This brings up the run dialog box)
- Type regedit and press Enter (This will open the Registry editor)
- Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security
- Look for a DWORD value called UseVPUninstallPassword. Once you find it, double click it.
- Change the value of UseVPUninstallPassword to 0 (zero) and click OK [See pic below]
You can now close the Registry Editor window
- We're done! You will now be able to uninstall Symantec anti virus without the annoying password request!
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