HOW TO USE INDIA POST SERVICE DESK ANDROID APP

                                 

HOW TO USE INDIA POST SERVICE DESK ANDROID APP

                    For the last few years , india Post is adopting world class technology day by day. Sometime we need to raise our queries about software with Companies like TCS, Sify, Infosys etc.

Earlier we had only one option to send email to raise our query but to simplify this matter, new Android app is now available called  “Dop Service desk”  using this app, any departmental employee can raise any kind of technical query within a moment.

 With following just few simple steps you can easily raise your ticket for getting technical assistant.

Step 1 :   Download Service desk Android app

Step 2 :  Login with your employee ID

Step3:  Click on Create Incident

The difference between create request and create incident is that , by creating request we ask for new facility or alteration in existing facility while by creating new Incident, we ask for solution for the technical incident happened with us.

Step 4 : fill up all the required details

Step 5 : Click on Submit button.

That’s all.

New ticket no will be generated and concerned technical service provider will work on your issue and will call to you on given number

       All routine issues like mac binding, password related issues, CSI,SAP,RICT , POS, Back office, Accounts  related all issues can be raised with this app in no time

Hope this will be helpful to all departmental employees to obtain solutions for their daily technical issues.

Click here to download Service Desk Android App