Replacement of Damaged MCD device with buffer stock - Procedure

Hi friends

                 After roll out of RICT, some time we need to   replace supplied devices with buffer stock. I have recently gone though this kind of problem and have learnt that by following the below points we can replace hardware very smoothly

1. Deactive existing user :
                          First of all we need to de activate existing user from the damaged device using menu
                         RICT ADMIN LOGIN --> BPM Management --> Edit BPM details  -->  set status as “inactive" --> update

         If device is able to receive notification then pull the notification and let the job completed. But if device is totally out of order then email job id to RICT Team to mark it as completed


2. BO Device Deallocation

                        Now de allocate the damaged device using following menu
                     RICT ADMIN LOGIN -->Device Management --> BO Device- Deallocation


3. Stock device

         First of all we need to take the non working (Damaged) device is stock using following option

           RICT ADMIN LOGIN--> BPM Management --> Update Device Status --> stock --> update

Now our damaged device is stocked

4. Upload Delete RH Feed

                This point is to be followed only if you wish to use sim card of damaged device in new device..
 Upload RH Feed with action column as “D” to delete the entry from RH Feed


5. Upload Insert RH Feed

            Now you need to upload   Upload Insert RH Feed with device details of buffer stock device that is to be supplied in place of damaged device
Upload RH Feed with action column as “I” to delete the entry from RH Feed


6. Bo device allocation

Now allocate that device to BO using following menu
RICT ADMIN LOGIN--> Device Managemen--> BO Device-allocation


7. Activate BPM

Now again activate BPM in new device  using menu
RICT ADMIN LOGIN-->BPM Management -->Edit BPM details  --> set status as “active”--> update

8. Install applications as below
                     MCONNECT 3.1.6
                     DM 9.7.4
                    FIRMWARE 1.12
                    CBS 1.2.0.0
                    MGNREGA 2.3.0.0
                    EMO



Use application versions suggested by circle team

Hope this information will be helpful to all SAs and other PO staff too

if any one has any other simple way to complete the task.. kindly comment the same so that it can be useful to others

You should also check

How to Disable RICT Admin from particular MCD Device

How to enable RICT Admin to particular MCD Device

BPM Activation/Deactivation in RICT MCD Device

Substitute Activation/Deactivation in RICT MCD Device

How to update status of RICT Devices such as MCD device or Barcode scanner

How to De-Allocate Device to BO - RICT DEVICE De-ALLOCATION

How to Allocate Device to BO - RICT DEVICE ALLOCATION

Replacement of Damaged MCD device with buffer stock - Procedure


Regards
Ketan Joshi
System Admin
Palanpur HO